Everyone needs help at some point. Our support packages are designed so that you have expert help on hand for any of your business intelligence questions. Our support packages can be used for a variety of use cases:

Need help managing and maintaining your data warehouse?

We can perform monthly maintenance checks, data archiving, indexing, advice on slow running queries or even help writing new SQL queries.

Developing your own BI reports? Want someone on hand to ask the question to?

Get specific answers to your query and save yourself time and learn at the same time. If you have developed a report and you just want our opinion and review of best practices, then send us the file and we will review and let you know how to improve your report.

Have a data source you don’t know how to connect to?

Then let us solve the problem for you allowing you to continue your data journey

Trying to implement an AI solution but don’t know where to start?

Rely on our expertise to set you on the right path.

Bronze Support Contract

Bronze
Support Contract

£200.00 / month

Up to 2 Hours of support each month at £200 per month.

Roll-over time allowed up to 6 hours total for any month.

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Silver Support contact

Silver
Support Contract

£1,000.00

10 Hour Retainer of Support to be used over 18 Months for £1,000.

Covers any request that can be done in the time available.

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Gold Support Contract

Gold
Support Contract

£450.00 / month

Up to 5 Hours of support each month at £450 per month.

Roll-over of time allowed up to 15 hours total for any month.

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Looking for a bespoke solution?

We also have options around Bespoke Support packages that are tailored to meet your needs or if you prefer we offer BI as a Service. We offer end of end BI Solutions at a set monthly cost giving you an outsourced BI department that you can rely on.

Our BI as a Service includes

  • On demand consultancy expertise
  • Customised reports to meet your needs
  • Analyse data with greater, speed, accuracy and understanding
  • Reports on data across multiple systems and from disparate data sources allow you to transform data into actionable insights

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